Quality Statement
The success of City Rewinds & Drives Ltd depends upon our resources, our references and our reputation, which is the reason that quality is central to our company vision.
By implementing and maintaining a strong quality system and culture, we are aiming at the satisfaction of every one of our stakeholders.
The quality system is a base which allows us to reach and exceed all our stakeholders' expectations in a repeatable and predictable way.
Our Quality Objectives
Our Quality Vision is created and maintained to fulfil 3 objectives:
Maintaining high quality in our repairs, services, and supply of electric motors, drives and associated products by:
Being on time, to specification, and to budget.
Delivering products and services that are considered to be competitive and best in market.
Establishing and maintaining knowledge of our customer's requirements.
Maintaining a high quality relationship with our customers by:
Being responsive, responsible, and flexible.
Being sincere and maintaining professional ethics.
Endeavouring to do our best for our customers.
Maintaining a high level of satisfaction for our employees by:
Rewarding initiatives and creativity.
Offering a good standard of working environment.
Offering ongoing training and development opportunities.
Setting high quality employee selection criteria.